They recommend an approach to organizational and work design that they claim to be revolutionary and new, yet bears a close similarity to the socio-technical systems (STS) design approach developed by Trist and his research colleagues at the Tavistock Institute in London in the 1950s. The most surprising thing about the Hammer and Champy book is that the authors appear to have no knowledge of history. The Socio-Technical Perspective, published by the University of Pennsylvania Press in 1993. This is a quote from a paper given by Eric Trist in 1971 reprinted in The Social Engagement of Social Science. In fact something like their opposite seems to be required'. 'The more complex, fast-changing, interdependent but uncertain world growing up in the wake of the second industrial revolution is rapidly rendering obsolete and maladaptive many of the values, organizational structures and work practices brought about by the first. This is a quote from Hammer and Champy's Reengineering the Corporation. They must abandon the organizational and operational principles and procedures they are now using and create entirely new ones'. £16.99 ISBN 1-85788-029-3 'To reinvent their companies, American managers must throw out their old notions about how businesses should be organized and run. All rights reserved 0960-085X/95 $ 12.00īook reviews Edited by TONY CORNFORD Reengineering the Corporation: A Manifesto for Business Revolution MICHAEL HAMMER and JAMES CHAMPY
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